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  • Log file error

    I am a newbie working on an existing project created by a guy no longer here.

    We are creating a new one for a new version change of our software. I recreated a sample of what he did for the old version and it installs great.
    However the new version has an error message at the end; Error opening installation log file.
    I believe that happens because it wants to write the log file on the DVD which it can't of course. I don't know what is different between the old version one and the one I created. I believe it's a Windows function. We don't need the log file.
    Thanks
    Lee

  • #2
    You'll have to post a sample of code or a project file because there is no logging function by default so its one thats been made.

    Comment


    • #3
      Sure, but I don't know how to do that. Do you want the Autoplay file?
      Lee

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      • #4
        Originally posted by Lee View Post
        Sure, but I don't know how to do that. Do you want the Autoplay file?
        Lee
        Open AMS go to file export, reply to full post or quote then click go advanced, after this you should find the means up load the exported apz
        Plugins or Sources MokoX
        BunnyHop 2021 Here

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        • #5
          file attached

          The size on DVD is 1.1 Gb so I took out all the software and docs to make as small as I could. Hope this is enough to help.
          Attached Files

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          • #6
            looking through a 11000 line xml file is always fun but its disappointing when there is no code to be found.

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            • #7
              I'm sorry, you will have to explain how I fix that.
              I can also try to make it smaller but don't know what I can take out and still get you what you need.
              Lee

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              • #8
                You've took everything out, there is no code on any buttons or global or page events apart from show images, if you dont want to post the code get a support ticket and and they will help you but no one here can till you share code.

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                • #9
                  new file

                  This time I hope and I think I got it right. I included setup.exe. I didn't include all of the software files, I think just setup will get it going. If this doesn't do it I will need an explanation of how to post code.
                  Thanks
                  Lee
                  Attached Files

                  Comment


                  • #10
                    OK, the Autoplay Media Studio application is only calling the setup.exe file from a Quick Action and nothing else so any errors happening are not because of AMS but because of the setup itself and that may welll be because the setup is on a DVD so in that case on the On Show event of the first page just copy the setup file to the temp folder and run it from there.

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                    • #11
                      Code:
                      File.Copy("AutoPlay\\Software\\EntGlobal\\setup.exe", _TempFolder.."\\setup.exe", true, true, false, true, nil);
                      change the quick action path to the temp path also.

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                      • #12
                        Can you screen shot your error, this will also help a little, also it looks like your trying to create a really bad looking AIO, I am lost what what your trying to do with this, even if there was 1.2 gig of data there was NO need to removed the code so your really trying to hide something lol
                        Plugins or Sources MokoX
                        BunnyHop 2021 Here

                        Comment


                        • #13
                          error message

                          I attached the error message.
                          I am not trying to hide anything, you may have it all, I just didn't want to upload 1.1 Gb. I am a bit lost, I am a Newbie. I don't even know what AIO means. I googled it and got Americans for Indian Opportunity. I would give you all the code if I knew how.

                          All this project is supposed to do is present a menu screen that will install our software, 700 Mb worth, and optionally show various manuals and allow them to run various utilities, like install a PDF viewer.

                          It may well be that nothing in Autoplay is giving me the error message, as I mentioned it worked well for our old version, it may be a change in our software. The idea of copying setup.exe to the temp folder on the hard drive would probably take care of it but I may have to copy all of files, or 700 Mb, and I don't want to force that delay. I was just hoping that someone here had run into the same error message and found a solution. I spoke with the developer and he doesn't know what he changed that may be doing it, he is not an install guy. Maybe my best solution is to pop up a window that says ignore the error message.

                          Thanks for your help
                          Lee

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                          • #14
                            try again

                            try to attach
                            Attached Files

                            Comment


                            • #15
                              If its your setup's then just turn off logging or find the commandline switch to do the same or try just creating a blank text file in the name requested in the temp folder, the error message your getting is not from AMS as all that does is call the setup in the same way you do by double clicking it.

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