Log file error

[Lee]

Thank you all for your help. I have determined that we are having Install Shield problems. It didn't install the C++ Runtime. Now to find a help forum for Install Shield.

[kingzooly]

I would say use Setup Factory from IR then there installer tool is very easy and also uses lua scripting engine, also maybe try and set the running folder to a folder that is on the PC not the DVD might not work but at the same time it might, and AIO means All In One.

But if your software does not need to create reg files you could install to the given path with AMS compress zip the files and just unzip to where you want them.

[Lee]

Boy, I am getting better help here than I expected or hoped for.

Right, we do not certify our software will run on Windows 8 (it should though). However it has to run on Windows 7 SP1. How did you tell that it is set for 7 SP0? I need to tell the developer about that. They write good code but mostly don't know how to make install files. Maybe I need to learn how to write installers (ha, like that's going to happen without a lot of your help). Most of our customer do upgrades and they just download one huge exe install file from our web site. It is the new ones who get a disk I want to have a better experience.

Thanks again
Lee

[Shrek]

The setup.exe included in the project you posted does not run on Windows 8 or Windows 8.1 or the new servers as its set for Windows 7 sp0 and below so you'll need to fix that as well as without doing so people will need to run it manually in compatibility mode and that defeats the purpose of what your doing.

You can make your whole setup with AMS if you have the source to the installers or IR do SetUp factory that will also achieve what you want with just one application.

[Shrek]

If its your setup's then just turn off logging or find the commandline switch to do the same or try just creating a blank text file in the name requested in the temp folder, the error message your getting is not from AMS as all that does is call the setup in the same way you do by double clicking it.

[Lee]

try again

try to attach

[Lee]

error message

I attached the error message.
I am not trying to hide anything, you may have it all, I just didn't want to upload 1.1 Gb. I am a bit lost, I am a Newbie. I don't even know what AIO means. I googled it and got Americans for Indian Opportunity. I would give you all the code if I knew how.

All this project is supposed to do is present a menu screen that will install our software, 700 Mb worth, and optionally show various manuals and allow them to run various utilities, like install a PDF viewer.

It may well be that nothing in Autoplay is giving me the error message, as I mentioned it worked well for our old version, it may be a change in our software. The idea of copying setup.exe to the temp folder on the hard drive would probably take care of it but I may have to copy all of files, or 700 Mb, and I don't want to force that delay. I was just hoping that someone here had run into the same error message and found a solution. I spoke with the developer and he doesn't know what he changed that may be doing it, he is not an install guy. Maybe my best solution is to pop up a window that says ignore the error message.

Thanks for your help
Lee

[kingzooly]

Can you screen shot your error, this will also help a little, also it looks like your trying to create a really bad looking AIO, I am lost what what your trying to do with this, even if there was 1.2 gig of data there was NO need to removed the code so your really trying to hide something lol

[Shrek]

File.Copy("AutoPlay\\Software\\EntGlobal\\setup.exe", _TempFolder.."\\setup.exe", true, true, false, true, nil);

change the quick action path to the temp path also.

[Shrek]

OK, the Autoplay Media Studio application is only calling the setup.exe file from a Quick Action and nothing else so any errors happening are not because of AMS but because of the setup itself and that may welll be because the setup is on a DVD so in that case on the On Show event of the first page just copy the setup file to the temp folder and run it from there.

[Lee]

new file

This time I hope and I think I got it right. I included setup.exe. I didn't include all of the software files, I think just setup will get it going. If this doesn't do it I will need an explanation of how to post code.
Thanks
Lee

[Shrek]

You've took everything out, there is no code on any buttons or global or page events apart from show images, if you dont want to post the code get a support ticket and and they will help you but no one here can till you share code.

[Lee]

I'm sorry, you will have to explain how I fix that.
I can also try to make it smaller but don't know what I can take out and still get you what you need.
Lee

[Shrek]

looking through a 11000 line xml file is always fun but its disappointing when there is no code to be found.

[Lee]

file attached

The size on DVD is 1.1 Gb so I took out all the software and docs to make as small as I could. Hope this is enough to help.