Environment variables

[SpaceStationAlpha]

A client reports, "When I attempt to install on a novell network (I am using my admin account with all privileges) it ends up by the account being disconnected from the network thus it never gets by its data gathering stage. I have installed it on another computer in my office and all works well. The only message I get is that novell is trying and will continue to try to reconnect in the back ground. I know that when I start the installation I am
connected to the server, as I have run explorer to be sure."

The setup was built with SF 5.0.1.4. The setup does do some network drive searches to set variables. Other clients have used the setup successfully, but whether any were running Novell is unknown. Any suggestions would be appreciated. I don't have personal access to the client's systems or a Novell testing environment.

[SpaceStationAlpha]

Re: Environment variables

Sorry about the misleading topic heading. This has nothing to do with environment variables.

[Mark]

Re: Environment variables

Hi,
I have never heard of any problem like this before. As far as I know I don't think that Setup Factory will disconnect you from a Novel network. Perhaps some other users have tried as similar installation, and can give you some first hand advice on this.
I am in the same boat as you, I do not have access to a Novel testing environment, so I cannot test this.
Do you have any way of knowing if any of your other clients have run your installation in a Novel environment?

mark.

[SpaceStationAlpha]

Re: Environment variables

A few other clients have installed on Novell networks, yes. No one else has complained of disconnects. The client who made the above report says that the problem is resolved, but I haven't been able to learn how.

[JXBURNS]

Re: Environment variables

Novell Disconnects are sympotamtic of a bad network card or cabling made worse when trying to copy large amounts of data over it. The Netware client will report in different ways depending upon the client version but certainly not a Setup Factory problem..

John