RE:Minimal Installation from CD

[vvesci]

Hi there, this is in reference to the topic posted by me

posted 01-17-2002 11:43 AM

We have gone back and tested over 40 installs that worked with minimal install on W95/W98 on our W2000 computers now and they do not install the shortcut like they did on the other OS's. So this leads me to believe that there are issues with 2000 that is not letting us do this. The problem is that the shortcut %SrcDrv%\filename.ppt is not able to be found in the setup.exe file. Like I said before, these all work right now still on my 98, but not on 2000. There is something I am missing. Can you please help? Hope this helps you isolate the problem. You already have my file I emailed it last week. Thanks. I appreciate it!

[Mark]

Re: RE:Minimal Installation from CD

Hi,

I was unable to find you project file so could you please e-mail me your newest project file: [email protected] .

Could you please answer this questions from the previous topic:

So "D:\ppt\fm (1-2).ppt" exists on your CD-ROM? Is your CD-ROM in the drive when you test this? What is the exact path to "fm (1-2).ppt" on your CD-ROM?

As I have said before, I have used Setup Factory 5.0.1.6 hundreds of times on Windows 2000 and do not have any problems creating or using shortcuts.

Is there a difference between the shortcuts that are created on Windows 98 and the Shortcuts that are created on Windows 2000? What is the target of both shortcuts?


mark.

[vvesci]

Re: RE:Minimal Installation from CD

I have just sent you the file again to the address you provided. I don't have a problem creating the shortcuts but cannot get the minimal install to work properly. Is it an issue with the setup.exe file and not being able to access the files within it to start the program? Please look at my file and see if you can see anything amiss. Thanks bunches!!!

[Mark]

Re: RE:Minimal Installation from CD

Hi,

I have not received the file yet, but perhaps it will arrive soon.

So the shortcut issue has been resolved? What was the problem with the shortcuts?

So you are saying that on Windows 2000 machine the Minimum Install will fail? Do you get an error? If you do get an error could you please post the exact error text?

You mentioned that the installation cannot “see” %SrcDrv%\filename.ppt is this a specific file? If so please give the exact filename and path.

Does the installation crash? Do you have a log file from an installation on Windows 2000 that failed? If so could you please send it to me?

mark.

[This message has been edited by Mark (edited 01-22-2002).]

[vvesci]

Re: RE:Minimal Installation from CD

The shortcuts worked all along, just not the minimal install shortcut that directs the program to the file on the CD-Rom. You replicated this error:

D:\ppt cannot be found

The only file on the CD-Rom is the setup.exe file. The specific filename is fm (1-2).ppt

The minimal install itself seems to complete in the installation process just fine, it is when we go to the Start Programs and then select the shortcut there that we get the error message that it cannot be found. Again, this only occurs on 2000.

Thank you

[Mark]

Re: RE:Minimal Installation from CD

Hi,

So then you are still having the same problems with the shortcuts?

If this is the case could you please answer the following questions:

So "D:\ppt\fm (1-2).ppt" exists on your CD-ROM? Is your CD-ROM in the drive when you test your shortcuts? What is the exact path to "fm (1-2).ppt" on your CD-ROM?

On the Windows 2000 machine insert your CD-ROM into the CD-ROM drive and type: "D:\ppt\fm (1-2).ppt" without the quotes into START -> RUN, what happens? Do you receive the same error or does "fm (1-2).ppt" open properly?

You could also try creating a shortcut manually. Right-click on the desktop and select "New -> Shortcut" then type in "D:\ppt\fm (1-2).ppt" and see if this shortcuts works. Do you get the same error?

Are the targets for the shortcut the same on Windows 98 and Windows 2000? Or are they different in any way?

I still have not received your Setup Factory project; perhaps you could try sending it again.

I was also unable to recreate the exact error that you are receiving, the only way I could recreate something similar was if I had a shortcut that pointed to a file on the CD-ROM that did not exist.

Hopefully the answers to my questions will help us get to the bottom of your problems.

mark.

[vvesci]

Re: RE:Minimal Installation from CD

Hi there, let me give it a whirl....see my comments after yours below:

So "D:\ppt\fm (1-2).ppt" exists on your CD-ROM? Is your CD-ROM in the drive when you test your shortcuts? What is the exact path to "fm (1-2).ppt" on your CD-ROM?

No, it does not exist on it's own on the CD-Rom, only the setup.exe is on the CD itself, but this worked on W95 and W98, do we need to change this for W2K? Yes, the CD is in the drive.

On the Windows 2000 machine insert your CD-ROM into the CD-ROM drive and type: "D:\ppt\fm (1-2).ppt" without the quotes into START -> RUN, what happens? Do you receive the same error or does "fm (1-2).ppt" open properly?

Could not find, moved or missing

You could also try creating a shortcut manually. Right-click on the desktop and select "New -> Shortcut" then type in "D:\ppt\fm (1-2).ppt" and see if this shortcuts works. Do you get the same error?

Do not want to do this, the less the customer has to do the better. =-)

Are the targets for the shortcut the same on Windows 98 and Windows 2000? Or are they different in any way?
They are completely identical, using the same template.

Hope that helps. Can you verify your email address? I have sent it twice now and no return notice.

Thanks, Mark! Your a charm!

[Mark]

Re: RE:Minimal Installation from CD

Hi vvesci,

Alright, perhaps I am misunderstanding the problem.

The user must insert the CD-ROM with the "fm (1-2).ppt" file on it in order for the shortcut to work correct? So on Windows 98, the user would run your installation select the Minimum Install type, which would install the minimum amount of files and then create a shortcut to a file ("fm (1-2).ppt") in the START MENU. Then if the user wants to access this shortcut they have to insert the CD-ROM with "fm (1-2).ppt" on it? Is this the way your installation works, or does it work differently?

After reading your last post it sounds like you are saying that the Shortcut to "fm (1-2).ppt" is pointing to a file that is archived within the Setup.exe? Is this correct?

The target for the shortcut is: "D:\ppt\fm (1-2).ppt" on both Windows 98 and Windows 2000? Where D:\ is the CD-ROM drive and yet "fm (1-2).ppt" does not exist in the path on the CD-ROM at all?

My e-mail address is [email protected] ( [email protected] ). I still have not received anything from you.

I think we are getting closer to a solution to your problem.

mark.

[vvesci]

Re: RE:Minimal Installation from CD

Alrighty then...

The user inserts the CD that has the setup.exe file on it. The fm (1-2).ppt as well as other linked files are archived within the setup.exe file.

Yes, the target file on both 98 and 2000 point to D:\ppt\fm (1-2).ppt and it works on 98 but not on 2000. And the file exists within setup.exe

Thanks

[Lorne]

Re: RE:Minimal Installation from CD

vvesic,

It isn't possible for a shortcut to access files directly in the setup.exe. The files need to be (A) installed to the hard drive first or (B) included separately on the CD.

There is no way that the shortcut could work in 98 if it pointed to a file on the CD and that file did not exist on the CD. (Windows 98 and Windows 2000 are exactly identical in this regard.)

Either you used a different CD on Windows 98 that had the file on it, or the shortcut on Windows 98 was pointing to a file that wasn't on the CD.