Andromo - Start Making Apps - Free Signup

Announcement

Collapse

New Forum Software

If you're here, you've found the new home for our forums. There will be some bugs to iron out, so thanks for your patience...
See more
See less

Launcher Error - failed to read setup engine

Collapse
X
  • Filter
  • Time
  • Show
Clear All
new posts

  • Launcher Error - failed to read setup engine

    I have a customer who is getting a Launcher Error - failed to read setup engine message when she tries to install our software.

    We had a customer years ago with the same error and it turned out to be the result of a setup that hadn't downloaded completely.

    The customer who currently has the problem has tried re-downloading the software. We have verified the download is the correct size but still no joy.

    Can anyone suggest where else I should be looking for a possible cause?

    With many thanks.
    ~Andrea.

  • #2
    If the file is indeed complete, then it could be that there is not enough memory to extract the installer.

    Ulrich

    Comment


    • #3
      I get this all the time when people try to install to a virtual machine, reading the installer from a shared/network drive...
      Is the file local or over a network?

      Comment

      Working...
      X