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Scrolling Text Screen does not display HTML on Windows 2003 Server

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  • #1

    Scrolling Text Screen does not display HTML on Windows 2003 Server

    My installer (SUF 9.2) displays a Scrolling Text Screen in HTML format. Unfortunately, on Windows 2003 Server the screen comes up all gray. Not even a white box where the HTML should be. It works fine on 2008 Server and 2012 Server.

    Is this a known issue for 2003? Is there a way to fix this, or do I have to go back to plain text?
    Tags: html, scrolling text, windows server 2003
  • #2
    Perhaps you are using HTML/CSS/Javascript which isn't supported on this old version of Windows / Internet Explorer?

    Ulrich

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    • #3
      Thanks, but it is a very simple script with no CSS or JavaScript. Only very simple tags are being used, eg, <a> <ul> <font>, <ol>, etc. In fact, I took the HTML code, put it in an HTML file and was able to display it on Windows 2003 Server.

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      • #4
        Originally posted by Ulrich View Post
        Perhaps you are using HTML/CSS/Javascript which isn't supported on this old version of Windows / Internet Explorer?
        Ulrich
        I tried again with the simplest of HTML. Still the same results. Here is the exact HTML:

        <html>
        <body>
        <font size="3">This is a test</font><p>
        So is this
        </body>
        </html>

        Any ideas what might be going on?

        Comment

        • #5
          I installed Windows Server 2003 Standard in a VM, and ran an installer built with Setup Factory 9.2. Both the Scrolling Text (in HTML) and License Agreement screens appear properly:

          Click image for larger version Name: SCRN-2014-03-05-00.png Views: 1 Size: 55.7 KB ID: 284168

          Even using a skin appears to work well on Windows Server 2003:

          Click image for larger version Name: SCRN-2014-03-05-01.png Views: 1 Size: 55.7 KB ID: 284169

          I don't know what the reason is for your problem, but most likely it does not happen on every Server 2003 out there.

          Ulrich

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          • #6
            So far it has happened on three different 2003 Servers. Here is more information. I moved around the screen to see at what point it might show properly. It turned out that if I displayed it before the "Select Install Folder" Screen it would display properly. So I began removing commands one at a time. As strange as it sounds, it seems to be related to this comand:

            _SpaceRequired = SetupData.CalculateRequiredSpace();

            If I display the HTML before this command it displays properly. If it display it after this command it blanks out. Sounds like a ol' fashion SUF bug.

            Comment

            • #7
              Maybe you could post a sample project to reproduce this issue. Even adding a "Select Packages" and "Select Install Folder" screens to the project, the dialogs still display properly here afterwards.

              Ulrich

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              • #8
                Thanks. But it is a pretty complicated project. For now I am just changing it to plain text instead of HTML.

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