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IrSetup.exe not passed by Deepguard scanner

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  • IrSetup.exe not passed by Deepguard scanner

    A couple of our customers mentioned to us that when they install software made by us with SetupFactory, that they get a response from their virusscanner. You find the message from the virusscanner below (translated from Dutch to English it reads :

    F-Secure client security (virusscanner)
    Application is blocked
    Deepguard has blocked an application as it is is an application that is not used often.
    Application : irsetup.exe
    Cause : rare application

    IrSetup.exe is part of SetupFactory. We did sign our setup with a recent certificate for code signing from Comodo.

    Could it be that irsetup.exe is not signed ?
    Can this blocking be avoided by using a higher version of SetupFactory (we are using 9.2) ?
    Are there other possiblities to avoid this blocking ?


    Click image for larger version

Name:	irsetup.png
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Size:	18.3 KB
ID:	288404
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