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  • Error when unzipping file

    We have been using True Update for a while to deliver updates to our customers.
    However, recently (say last couple of months) we have started to receive error when the update was being applied - particularly during the unzip process.
    What started as being a random error is now being encountered across our entire customer base - so may be related to a new Windows version (but not sure of this).

    The error in the log file is: Error Script: Extract from Zip > On Start, [39]: return true; (2628)

    I've looked but could not find any reference to the code 2628.
    The zip file being unzipped has quite a few files in it - about 420. The zip fails around 360 (or so). Is there any way of identify which file is causing the failure during the unzip process?
    Doug Krawec

  • #2
    Plugins always have their own documentation:

    Click image for larger version

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    (Zip.OUTPUT_CREATE_ERROR) - An error occurred when creating the output file.
    You can use the Callback function to log which file is being processed, so you can pinpoint where the error happens.

    Ulrich

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    • #3
      Thanks Ulrich. Found my problem - I had inadvertently added the TrueUpdate update program to my zip file. So when it tried to unzip this particular file it couldn't create it as it was already running.
      Doug Krawec

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